AgentCX Labs has unveiled the Founding Beta of its new Agent Builder Studio, a platform designed to empower agencies and business process outsourcers (BPOs) with the ability to create, brand, and deploy AI agents without the need for coding expertise. The platform enables users to articulate their AI agent requirements in simple language, allowing Agent Builder Studio to generate an initial configuration that includes the model, knowledge base, actions, and system prompt. Users can then refine and adjust the setup before rolling it out to their clients.
This innovative platform functions as an orchestration layer, enabling agencies and BPOs to leverage their current AI infrastructure instead of being locked into a single AI service provider. Users can integrate their existing accounts with various AI model providers, voice and messaging platforms, databases, and knowledge-base services. The platform is compatible with several providers, including OpenAI, Anthropic, Gemini, Mistral, Retell, Vapi, and ElevenLabs. Additionally, it offers white-label features which include custom domains, client subaccounts, branding controls, and agency-managed billing, allowing agencies to deliver AI services under their own brand name.
The inaugural agent developed through this platform is a white-labeled Web Chat Agent, now available to customers of AgentCX Labs. Agencies have the flexibility to personalize the agent’s greeting, branding, and knowledge base before integrating it into a client’s website. The agent boasts features such as lead capture, human handoff, and optional customer relationship management (CRM) integration via webhooks. Plans for the Founding Beta include expansion to other applications such as CRM agents, email support, document processing, research and enrichment agents, and Slack-based AI assistants.
AgentCX Labs emphasizes that the Agent Builder Studio is crafted to enable agencies and BPOs to broaden their AI service portfolios while preserving control over their existing infrastructure, client connections, and branding. The platform is currently available through an invite-only Founding Beta, with the company inviting applications from interested agencies and BPOs eager to partake in the program.
For those interested in further information or participation, Vincent Lozada at AgentCX Labs can be contacted via email at [email protected], and additional details are available on their website at http://agentcxlabs.com/.
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